Do you ship internationally?

Yes, we ship worldwide.You can choose your country in a basket and in a checkout.

How much does it cost to ship to my country?

Now we offer standard international shipping. Select it at checkout.

The shipping costs will depend on your country and total weight of the order. To find out the exact cost simply add items you wish to buy to the shopping cart and you will see shipping rates. We ship international orders with Ukrposhta.

Express international shipping will be available soon.

How long does shipping take?

Order preparation usually takes 1-3 business days. Some orders take up to 5 business days to be shipped (it refers to readymade knitwear).

Once it ships, standard shipping takes:

Domestic orders (Ukraine) - 1-3 business days
Europe: 1-2 weeks
North America: 1-2 weeks
United Kingdom: 9-12 business days
Japan: 9-12 business days
Australia: 13-15 business days
New Zealand: 17-20 business days
Spain: 17-20 business days
 
Please note:
  • Buyers are responsible for any customs and import taxes that may apply.
  • Sometimes there are delays because of customs for international orders. We are not able to be responsible for delays due to customs
  • During the busy holiday season shipping can take longer than usual.
How can I pay for my order?

In Ukraine you can pay by cash, on delivery,  make payment to PrivatBank card or pay online in a site.

For worldwide shipping we accept Pay Pal payments. Please note that it is not necessarily to have an account in Pay Pal. You can pay without registration in a system. We use this method of payment as we consider it to be the safest for our buyers.

Do you have a store or show room?

At the moment we do not have a store or showroom. But it is possible to visit our studio where our buyers can see all our yarns and colors, try knitting with our yarn, choose and buy yarns or readymade knitwear, pick up the order.

The studio is located by the adress: Ukraine, Kiev, 13 Evgeniya Sverstyuka Street, Office 1009. It’s necessary to make an appointment and agree on a date and time in advance.

Usual working hours: from Monday to Friday (10.00-17.00) and by arrangement. Please phone or write (sms or viber) in advance +380503907184.

What is merino?

The Merino sheep is a very important and popular breed of domestic fine-wool sheep. It was originated in Spain and it is highly prized for it’s wool. The modern Merino sheep were domesticated in Australia and New Zealand.

Extremely fine wool results in a very soft yarn. Merino wool is excellent softest yarn for hand knitting and next-to-skin clothes.

Merino is soft and comfortable to wear, no matter what the weather is. If it's a little too warm, Merino will wick away the moisture to keep you comfy cozy. If it's a little too cold, it will hold onto the warm air in its chunky fibers without weighing you down - Think of it as wearing a fluffy cloud. 

But, aside from wanting a comfortable, super soft yarn, it is important to us that our products do not hurt the environment. You can go into any craft store and pick up some soft acrylic yarn, but you know it left a nasty by-product and will leave a bad footprint when it's tossed away. Unlike synthetic fibers our 100% Merino is 100% renewable! 

Where are Merino Maxi and Merino Mini yarn and knitted products made?

Merino Maxi and Merino Mini yarns are hand made in Ukraine. The fibers are sourced from Italy where it was dyed and then hand spun into yarn at our workshop in Kiev, Ukraine. 

All knitted products are designed and made in Ukraine as well.

Can I wash garments made yarn Merino Mini and Merino Maxi? What's the best way to care for it?
  • Dry cleaning is the best. 
  • Gentle hand wash with cool water and without any agitation is possible for small items (hats, scarves, cowls). Lay flat to dry.
  • Machine washing is not recommended.

Note about washing:

Exposure to heat and agitation will cause wool fibers to felt more.  If you chose to wash your garment we recommend using cold water only, delicate/wool cycle, no agitation, air dry only. 

You might still lose some softness from washing, even in cold water (not considerable), but it will shed less. If you are not sure you can make a small swatch and wash it and see if you like the result before you wash the entire garment.

  • For garments such as jackets and scarves we recommend to always store them folded instead of hanging to prevent stretching. 
What about pilling and shedding?

Merino Maxi and Merino Mini yarns are made with 100% natural merino wool fiber which means some amount of shedding and pilling will naturally occur. The yarn is already lightly felted to prevent some shedding and be more practical. But still the garment may pill (which is natural and will occur with use, especially heavy use). In this case you can simply trim the pills with a pair of scissors or tear them off by hands. It will only take a few minutes and your garment will look like new.  Also washing (following the recommendations above) can reduce the pilling.

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